Below are some frequently asked questions. We touch on how our billing process works, different tiers, features provided by tiers, contracts, and fees.
Billing
Our billing cycle starts on the 1st of every month.
You are being charged per active student license per content creator used.
Invoices are emailed through the Stripe platform at the beginning of each month, along with license usage reports.
Partial vs. Full Access to Content
By default, you have only 1 content creator enabled for your
account (CodaKid) as you first log into the platform. We lock other
content creators during the implementation phase to avoid billing
issues.
License usage for each content creator is billed as a
separate license.
For example:
- In June, Student A worked on 5 courses from CodaKid >>> you will
pay 1 license for Student A
- In July, Student A continued working on CodaKid courses, but also
started CodeCombat course >>> you will pay 1 license for using
CodaKid content + 1 license for CodeCombat.
Therefore in July you will pay for 2 licenses for Student A.
If you want to avoid having your students use more than 1
license, only unlock the courses you want them to work on.
If you want to use content from other providers, please submit a
request to support@gobrite.io and we will unlock them for you.
Contracts
We offer the choice of either a Month-to-Month contract or an Annual contract.
Month-to-Month contract – You are billed per student license usage per content provider, monthly.
Annual Contract – A certain number of licenses are prepaid for a whole year.
You get to specify how many licenses you'd like to pay for upfront at the beginning of each year.
If additional usage over the prepaid amount of licenses occurs, it is tracked and billed per license, per content provider - monthly.
Licensing
Minimum Usage Fee
You are charged a 30 license minimum fee if you are using under 30 licenses each month.
Grace Period
You begin a charge-free grace period of 30 days after receiving onboarding credentials. During this time, you are not charged for test account usage. However, you will be charged if you begin using regular student licenses during the grace period.
After 30 days grace period, your regular billing cycle begins with either a 30 min license fee or per license usage if above 30 students are enrolled.
Tax
Every transaction is subject to a SaaS Sales Tax of 9.5%.