Support Page

Students and parents are registered together as a family. The video below shows the process of both Parent and Student registration.  Note: You'l...

This video shows you how to change a student's login information.  Since Admins can only change the password and not the email, you will have to l...

Each family can have either one or both parents registered, as well as multiple students. If you want to edit information for any existing families, add mor...

This video explains how to edit Rank Names and Icons. Further clarification is provided below Icon URLs To change the Rank Icon, you'll...

This video explains how to customize Rank Projects and Content. Further clarification is provided below. Adding Projects When adding new pro...

This video will help you to create new Levels (we also call them Ranks), add Courses and Projects using our curriculum builder.   If you need some ideas...

This video shows you how to deactivate an entire family,  as well as the reactivation process For families who are not currently enrolled or u...

This video shows you the process of deactivating and reactivating Parent and Student accounts For families who are not currently enrolled or u...

Resetting the student's password can be done from the Admin account. This can be useful if a student forgets their password

This video goes over the features of Live Classroom Management. These features include the Student Session Timer and Active Student Sessions feature...